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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Zach

Zach

September 13, 2024

5  out of  5
rating by Zach
"The best in the business. Very personable and professional."
We responded:
"Wow, Zach, what a compliment. My team and I appreciate your support! If you have any questions, please let us know! - Hayden "
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Angela Coffman

September 13, 2024

5  out of  5
rating by Angela Coffman
"Hayden was incredibly professional, knowledgeable, and always available to answer my questions. He made the process of finding the right insurance plan straightforward and stress-free. I highly recommend their services to anyone in need of reliable and comprehensive insurance coverage."
We responded:
"Hi Angela! Thank you for sharing your experience with me. I’m glad I could assist you. If you have any questions, please let us know! – Hayden"
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Jeff Miller

September 13, 2024

5  out of  5
rating by Jeff Miller
"Very helpful"
We responded:
"Thank you, Jeff! I’m thrilled you’ve found us helpful. We’re happy we could assist you. - Hayden"
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Lily Coleman

June 22, 2024

5  out of  5
rating by Lily Coleman
"Michelle was very helpful in guiding me through the process as this was very new to me. She also made sure I got all the discounts possible and that it was as quick and easy as possible!"
We responded:
"Thank you, Lily, for your kind words! I’m delighted Michelle was able to help you through the process smoothly, making sure you received all possible savings. We're glad the experience was quick and simple for you. If you need further assistance, please don't hesitate to reach out. We're here to help! – Hayden"
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Alex Maine

May 9, 2024

5  out of  5
rating by Alex Maine
"Morgan who works at this agency is all around the best customer service I’ve received in my entire 30 years of life. She did many quotes for me on different cars I was looking to buy and was extremely helpful, professional, knowledgeable, friendly and patient. I felt bad asking her to do so many quotes but she was more than happy to help. She even texted me from time to time to check if i needed help with anything or if I had another car I wanted quoted for. I can’t say enough good things about her and this company as well. State Farm is one of the best insurance companies out there, for absolute sure. I know from years of experience. But Morgan definitely sets them apart. Talking with her was similar to talking with a lifelong friend. The kind of service she offers will definitely leave you feeling great about your decision, knowing you’re in good hands. And you are! Definitely recommend."
We responded:
"Alex, thank you for sharing your exceptional experience with us! Morgan is truly a gem. Providing knowledgeable and patient service is our priority, and I’m delighted that Morgan exceeded your expectations. I appreciate your recommendation and look forward to assisting you further! – Hayden "
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Wyatt David

May 7, 2024

5  out of  5
rating by Wyatt David
"Good team, great agent"
We responded:
"Wyatt, thanks for the 5 star review! - Hayden "
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Elaine Maze Hedges

October 5, 2023

5  out of  5
rating by Elaine Maze Hedges
"The price was unbelievable. Finally an insurance company that recognized my perfect driving record. I would recommend State Farm Insurance to everyone. Michelle is a wonderful person. She made me feel almost like family. Thank you so much"
We responded:
"Elaine, I am thrilled to hear you had a positive experience with our pricing and service! Recognizing a perfect driving record is important to us, and I appreciate your recommendation to others. Michelle is a wonderful person and representative; I'm glad she made you feel like family. Thank you for choosing our office! -Hayden"
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teresa Hardman

October 5, 2023

5  out of  5
rating by teresa Hardman
".the girls are wonderful even though I don't know the other 2 very much cause I deal with Michelle and she is great at her job and always helps me with anything I need....I would highly recommend to my friends and family"
We responded:
"Thank you for your kind words, Teresa! I am so happy you had a positive experience with Michelle and the team. Providing great service and assistance is what we strive for. Your recommendation to friends and family means a lot to us! -Hayden"
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Larry Grim

September 30, 2023

5  out of  5
rating by Larry Grim
"Polite and courteous to customers. More than fair prices. Very prompt in answering any questions a customer might have."
We responded:
"Larry, your feedback has brightened our day! We're committed to providing great customer service for our customers. We're pleased to hear that you find our prices more than fair. If you ever have more questions or need further assistance, please don't hesitate to reach out to us at 304-275-3335. - Hayden"
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Trevor Payton

September 30, 2023

5  out of  5
rating by Trevor Payton
"Very friendy staff and Andrea is always helpful in explaining coverages. Be sure to stop in or give them a call for all your insurance needs."
We responded:
" Hi Trevor! Thank you for your kind words! I truly appreciate your feedback about our staff and Andrea's helpfulness in explaining coverages. Don't hesitate to visit us or give us a call whenever you have insurance needs. - Hayden"
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Sandra Jane

September 29, 2023

5  out of  5
rating by Sandra Jane
"Andrea was very helpful in helping me get and understand my renters policy."
We responded:
"Sandra, your feedback means a lot to us! I'm thrilled to know that Andrea was able to assist you with your renters policy. If you ever need more help or have questions down the road, just know we're here for you. - Hayden"
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rayden jade

September 29, 2023

5  out of  5
rating by rayden jade
"I've had state farm for almost 20 years and have no issues with them. The staff has always been kind and helpful"
We responded:
"A happy customer for almost 20 years! That's what it's all about! It's been a pleasure working with you. Thank you for your review, Rayden! -Hayden"
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Hope Porter

September 28, 2023

5  out of  5
rating by Hope Porter
"Michelle has been amazing since we have been with State Farm. She has made it easy to get the coverages we need at an affordable price."
We responded:
"I really appreciate your feedback, Hope! It's great to hear that Michelle has been doing an amazing job in making sure you have the right coverage at a price that works for you. Thanks for choosing our office for your insurance needs! -Hayden"
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Liza Elias

September 28, 2023

5  out of  5
rating by Liza Elias
"Great service and always willing to work with you."
We responded:
"Thank you for your feedback, Liza! We are truly committed to providing great customer service and working with you to meet your needs. If there's anything else you require, please feel free to reach out. -Hayden"
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Leanne Mason

September 28, 2023

5  out of  5
rating by Leanne Mason
"Always helpful and makes you feel like a friend instead of a client"
We responded:
"Hi Leanne! Thank you for your kind words! My team believes in getting to know our customers on a personal level. It makes the insurance process smoother, and we make friends along the way! If you have any questions or need help, please reach out! -Hayden"
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Christina Sims

September 28, 2023

5  out of  5
rating by Christina Sims
"Wonderful ladies in the office very knowledgeable, helpful and caring. I definitely recommend to friends and family. I work with Andrea Rhodes she is amazing at her job and to the point. All questions I have or had are answered professionally."
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Anna Eckert

September 27, 2023

5  out of  5
rating by Anna Eckert
"Very expedient and professional!"
We responded:
"Thank you for your feedback, Anna! We're committed to providing great service in all our interactions. Your satisfaction is our priority. - Hayden"
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Becky Valentine

September 27, 2023

5  out of  5
rating by Becky Valentine
"Friendly and helpful staff and good rates"
We responded:
": Becky, your kind words mean a lot! We believe in the power of friendliness and helpfulness at our office. Plus, it's fantastic to know that you've found our rates to be good. Please know that we're just a phone call away if you need anything else! -Hayden"
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Kenneth Pettryjr

September 26, 2023

5  out of  5
rating by Kenneth Pettryjr
"Switched from Geico to State Farm and have saved alot of money. Andrea helped me get a great deal on auto and renters insurance!"
We responded:
"Hi Kenneth! Thank you for taking the time to share your positive experience! Andrea is fantastic at securing great deals, and I'm so glad she could help you with auto and renters insurance. If you ever have more questions or need assistance, we're here for you! -Hayden"
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Sara Clark

September 26, 2023

5  out of  5
rating by Sara Clark
"Great prices!! Andrea is always smiling and so helpful."
We responded:
"Thank you for your wonderful review, Sara! I am thrilled that you're happy with our prices, and Andrea's smile and helpful demeanor. I am happy you left our office with a smile as well! Our team is here for you if you need anything else! -Hayden"
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Michael Vietmeier

September 26, 2023

5  out of  5
rating by Michael Vietmeier
"Very kind and helpful people . Very satisfied"
We responded:
"Hi Michael, Thank you so much for your positive feedback! It's great to hear that you found our team to be both kind and helpful. Your satisfaction is important to us, and we're here for any assistance you may need in the future. I appreciate your support! - Hayden"
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rodney smith

September 25, 2023

5  out of  5
rating by rodney smith
"It was fast cheap and the service was great. Michelle was great help with everything. Recommended to everyone"
We responded:
"Thank you for sharing your experience, Rodney! Michelle is fantastic, and I am delighted she could assist you. Your recommendation means a lot, and we're here to help everyone just like we did for you. If you ever need assistance in the future, don't hesitate to reach out! -Hayden"
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Aaron Rutherford

September 20, 2023

5  out of  5
rating by Aaron Rutherford
"Morgan Romine was very patient, kind, and knowledgeable about which packages best fit me. Strongly recommend Morgan for you insurance needs!!!"
We responded:
"We appreciate your feedback, Aaron! Morgan is a valued member of our team and I’m so glad she was able to assist you! - Hayden"
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Ronald Holmes

September 20, 2023

5  out of  5
rating by Ronald Holmes
"Great service and staff."
We responded:
"Thank you for leaving us such a kind review, Ronald! We are here whenever you need us! - Hayden "
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Mary Bailey

September 19, 2023

5  out of  5
rating by Mary Bailey
"These people are great to work with! They lowered my car and home ins by half what I was paying and I now have more coverage also! Great team!"
We responded:
"Hi Mary! Thank you for taking the time to share your fantastic experience! We are thrilled to hear that you found our team great to work with. It has been a pleasure to help you lower your car and home insurance costs while providing you with even better coverage. It's wonderful to know that we met and exceeded your expectations. Please reach out if there is anything else you need help with! - Hayden "